"PalFleet Truck Equipment â€“ Tiffin was selected as a valued vendor due to the excellent nature of all of their cranes in which are purchased, how each crane operates / functions to our mining vehicles and more importantly on how they handle all service orders that are critical for our customers throughout the world."
"We chose PalFleet Tiffin because they are good at what they do. Their customer service is great, their parts and service departments are knowledgeable and reliable. They get you what you need, when you need it. "
"We continue to do business with PalFleet Tiffin because of their high standard of customer service, their great mobile repair and maintenance services, and the great team they have. "
"I worked with three different vendors for a mechanics service truck and only found myself getting frustrated with the lack of customer service. I spoke with another Palfinger shop and they referred me to PalFleet Truck Equipment â€“ Tiffin. I told PalFleet Tiffin what I was looking for and was transferred to a very well versed sales rep. They listened to what I was looking for in a truck and told me, "No problem, we will get you fixed up with exactly what you want." After many hoops to jump through on my end we took delivery of our new truck to put it in service here in Austin, TX."
"The customer service I receive from PalFleet Tiffin is second to none. A person answers the phone and they will not stop looking for what I need until they find it. "
"Dealing with PalFleet Tiffin will be the best move you can make for purchasing and receiving what you expect. Out of 30 plus equipment companies I deal with, PalFleet Tiffin is on the top of the list. Customer service is not a Monday through Friday, 8 to 4 inconvenience to PalFleet Tiffin. I have done business with my sales representative at all hours and many times on the weekend. PalFleet Tiffin is there to serve the customer!!!"
"PalFleet Tiffin went beyond the service needs that we had. Your people were on top of everything that we needed. PalFleet Tiffin offered great service with our installation and the demonstration provided after the install was fantastic. I was able to go back and show my guys what a great job that was done on our new crane install."